Need Help?
FAQs
Can the ice bin of the ice cube machine be made larger?
It can be bigger, but not infinite. Please ask our technical department to calculate the size as the standard
Whats the deliver time of your machine?
The ice bin of the cube ice machine is all insulated, and there is a 20mm thick insulation material on the outside of the ice bin.
It is recommended that the ice bin with an output of less than 5 tons of ice cube machines does not exceed 8 hours of storage. It is recommended that the storage capacity of more than 5 tons should not exceed 4 hours.
Can the ice bin of the ice cube machine be insulated?
The ice bin of the cube ice machine is all insulated, and there is a 20mm thick insulation material on the outside of the ice bin.
It is recommended that the ice bin with an output of less than 5 tons of ice cube machines does not exceed 8 hours of storage. It is recommended that the storage capacity of more than 5 tons should not exceed 4 hours.
Whats the payment method you accept ?
Pay via Alibaba, T/T, LC, In Cash, Western Union, Money Gram. 30% deposit, balance should by paid before shipping.
How long the warranty for machine I buy ?
12 months since the deliver date.
how to install the machine ?
a. manual book and video will be provided to guide you how to install the machine, and also our service online
b. technician can be sent to customer’s site too, while the round ticket, visa, accommodation is at customer cost, Installation fee 100 USD/day/person. Local labors are necessary to support our technician’s work